Yesterday was crappy ... really crappy. They made series of mistakes that resulted in AC getting fixed at 9 PM! They started to "replace" the wrong unit - so the upstairs unit was down most of the day too. Then, because they gave us the information for the wrong thing, we actually needed an entire system replacement. ADD $3000 to the already big bill. It was a day from hell. And the new unit installed had to be fixed ... NEW UNIT! They are coming back today to discuss. We refused to pay until we are comfortable we don't have a lemon and the unit gets the proper fix. (They did a "work around" to override a safety valve ... they assured me it was "safe" to do that ... oh okay ... cause why do we need a safety valve?!?!)
This after they were 2 1/2 hours late and LIED about it. I busted them on the lie (do they think I'm that stupid) and I reported EVERYTHING to management - this after 3 phone calls to ask what was going on - they are 15 minutes away (another 1 1/2 hours actually).
Hubby had a crisis at work, so I was the go-to person all day and all night. I was up late, now up early to take youngest to the airport.
The sales guy is coming back today. He asked to come this morning. I said no. I wouldn't be available until noon. He kept trying to push the time earlier. My reply ... is there confusion on the time I gave you?!? I mean really. LISTEN to ME! I gave him noon so I could come home from airport (will take about 2 1/2 hours), go back to sleep if I want and then run. I won't be rushed today. PERIOD!
End of Whole30 ... so 2 glasses of wine. Frozen meal for dinner and cupcake brought home by hubby. Not good. UGH. I let the stress and frustration get to me big time.
And the new valve will probably need to be installed on Friday. So much for contractor free days.
Did I mention the mud they tracked all over ... even with tarps down? I need to clean floors and vacuum today. Only to have it messed again when they come to fix the unit.
Only up side - woke up to a COLD house.
No comments:
Post a Comment