The Universe likes to change things up ... and yesterday was a doozy.
Let my RANT begin ...
PHB homework was late posting to their network AGAIN and I have a limited time to work on it before it's due. I messaged my coach who suggested I message our fearless program leader.
A quick backup ... the more I get to "see" Jennifer in action, the more I don't connect with her and at times totally disagree with her. An example. She hired a personal assistant to help her with the administrative stuff. This assistant had hip replacement surgery and she asked her paying customers (me included) to chip in toward a meal delivery service for her recovery. This is a person I've never met, have no contact with and ... oh, I'm a paying customer. Not appropriate in my opinion.
So I messaged her explaining why I needed to do it early this week, etc.
Her response was shitty. (I showed it to my AC partner for her opinion in case I was overreacting.) She told me I needed to act like a "healthy person" and reach out to let her know there is a problem (what did she think I was doing - exactly that) and when she turns the homework "on" in the system is doesn't often work the first time. She didn't apologize. She said I needed to "understand" we are all human and this is no big deal.
Huh?!?!?
I replied. I'm doing just that - thank you. And perhaps she needed a better system in place if her process fails regularly. Maybe one of the administrators could verify the homework instead of asking her customers to take that responsibility.
She responded again with a "we" are doing the best "we" can (she's the only one who can unlock the homework ... no "we" involved) and it's much better than it was before the network.
I kept my coach in the loop letting her know Jennifer's response needed some work on the "customer service" front, but the homework got posted. Later, Jennifer posted in the network explaining the problem and APOLOGIZING. Hmmmm. Don't know if that was related or not.
But, wait, there's more ...
Every time homework is posted late, Jennifer is on vacation or had a busy social day. How do I know? It was required I follow her on Instagram. This week was no different. She was out for the evening at a party and posted all about it. And the homework was late - crazy coincidence? I believe the "on" button doesn't always work, but I think when she's socializing or traveling, she doesn't check it.
Darcie suggested I "unfollow" her on social media. I won't get fired up, triggered, whatever you want to call it. Good idea. I did.
Apparently, she gets notified when someone does that ... oops. Now I have a message waiting for me from her on the PHB network. I haven't logged in, but I can see the start of the message. "I see you unfollowed me on Instagram." Crap.
I wasn't looking for drama, but I found it. I thought a lot about why this triggered me so much yesterday. I have my answer, but it's a long story. The super quick version is it was the anniversary of my dad's passing, also a day that created an issue with my mother years ago (the reason we will never have an intimate relationship again) and with my son getting engaged this weekend, I was feeling a lot emotion. Wishing my dad were here to see this happy moment. Putting shields up for my mother's reaction. Jennifer's response was something my mom would say and it set me off in a BIG way.
Is that growth for me?!?!? I don't know. I don't care. I want the drama finished. I stepped in it big time.
RANT over (although I'll let you know what happens today - I'm not opening the message until later).
Today is a regularly scheduled day ... the first in weeks. I have a pedicure this morning (my toes are LONG) and lunch with a friend. Some rescue calls this afternoon and nothing more. I needed a "down" day to regroup. I picked up hubby early this morning from his red-eye flight and that was the "big" thing on my calendar. Treadmill run with some music to ZONE OUT which sounds really good.
Later gators.
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